There are separate mobile apps for field service and operations.
Dynamics 365 field service mobile app limitations.
Dynamics 365 for field service provides the cross platform multi device field service mobile application that is specifically crafted to the field service worker s needs.
Field service mobile app and finance and operations mobile app.
We recommend using the field service dynamics 365 mobile app to benefit from the new features and continuous investments in the platform as well as to avoid future migration which must occur by june 2022.
The following three steps are needed for this connectivity to happen.
If you want to continue to use the windows phone app you should not update to dynamics 365 apps version 9 0 as the windows phone app will not be supported with version 9 x.
The mobile application is entirely customizable and extensible allowing any organization to brand the application as its own define what types of data field service workers can access and.
Dynamics 365 field service provides the cross platform multi device field service mobile application that is crafted to the field service worker s needs.
Recently there have been some updates from microsoft in regards to the field service mobile app.
The field service mobile app gives field technicians the information they need to get to a customer location and complete work orders quickly.
The field service mobile app is specifically crafted to the field service worker s needs with features such with robust offline capabilities to continue accessing and interacting with the data that they need when visiting remote destinations without internet connectivity.
Implementation and migration guidance.
Once the setups are completed users of the field service mobile app will be able to connect it with their dynamics 365 online accounts.
The 10 entity limit that used to give consultants headaches has now as in right now been lifted.
Robust offline capabilities allow field service workers to continue accessing and interacting with the data that they need when visiting remote destinations without internet.
Now lets not get to silly any entities that you add must be related to field service so you cant go adding leads opps to the solution or there will be a knuckle rapping for it.
Both the field service dynamics 365 mobile app and field service mobile xamarin are included with field service.