Don t panic it probably means there s something wrong but let us know right away and we ll get it sorted.
Electric key meter error codes.
Getting a new card or key for your meter.
Dirty or damaged key give the contacts on your electricity key a clean with a dry toothbrush or cloth.
So if you ve agreed that you re going to pay back 5 00 a week the meter will take 5p every 101 minutes until you ve paid your 5 00 for that week.
Alternatively we can post you a new card or key within three working days.
We can usually get a replacement to you within five working days.
You can collect a new one from your nearest payzone.
We ll take 1 of the weekly repayment amount every 101 minutes.
Your meter has a screen saver which will make the screen go blank when not in use to save your.
Don t worry if you ve lost your card or key think it might be stolen or if it isn t working.
Solution the utility company or ikeja electric in this case must change the meter key by entering a key change token.
A possible reason for expired decoder key.
The unique meter key has expired and this meter cannot accept tokens.
Contact our pay as you go live chat agents to get a new one.
Southern electric issued a new key from a local co op and the 20 was put back on the key.
Expired meter decoder key this occurs when the meter decoder key has expired.
If that doesn t work or you think your key is damaged you might need to get a replacement fill out this form.
Overall a very satisfied customer.
Get in touch and give us your meter serial.
Your key isn t talking to your meter correctly.