From general enquiries to the number to ring if you re moving home in this section we list all the edf energy contact details for existing customers.
Edf energy business contact.
At edf energy we take care of the full switching process all we need is an opening meter read once we re ready to complete the switch.
You may also contact us via livechat to answer your query quicker and outside of opening hours.
To get the most accurate quote please enter your total usage split in kwh.
Uk fuel mix disclosure information published by government department beis recognises electricity from wind solar and nuclear fuel produces zero carbon dioxide emissions at the point of generation.
If you suspect energy theft meter tampering report it to stayenergysafe 24hr.
Customer services for home customers mon fri 8am 8pm sat 8am 2pm.
Small and medium sized business customers.
Switching business energy suppliers is one way to reduce business costs.
Choose a topic for help and contact options for coronavirus covid 19 help and advice and how to best manage your energy account during this unprecedented time see our dedicated faqs page.
Recent research commissioned by edf energy found that 6 in 10 small businesses could make easy savings by switching energy provider.
If you re a small to medium sized business customer you can find all the contact details you need here.
The zero carbon electricity purchased is supplied into the national grid.
Business movers mon fri 9am 6pm.
Edf energy contact details for existing customers.
All of our home and small business energy tariffs are backed by zero carbon electricity as standard.
Customer service contact numbers tp talk to us about your home energy supply anything from paying your bill prepayment enquires submitting meter reading to smart meters and more.
You can find information on the total kilowatt hours kwh you use on your annual statement.
Calling from abroad all enquiries mon fri 8am 6pm 44 113 820 7118.
We also have a dedicated advice page for those struggling to pay.